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We believe that good people create great
companies and that you cannot grow a
business without developing and
nurturing its people. Perhaps our
greatest strength as an organization is
our belief in, trust of, and commitment
to, our people.
Our philosophy
is simple: Find good people, compensate
them well, make them part of our family,
do everything to encourage their success
because, ultimately, they are our face –
every day – to our clients.
We have made a significant investment in
developing the industry’s most
comprehensive training program.
Utilizing a combination of instructor
led training, and a state-of-the-art
learning management system,
FirstService Residential School of
Professional Development,
our employees receive thorough training
in a variety of areas including:
customer service, leadership
development, property management
operations, landscaping training, pool
repairs, roofing, plumbing, front desk
services, computer software, and much
more.
An ongoing theme throughout all of our
training programs is our fundamental
belief that providing the highest levels
of client service while adhering to our
strong ethics and values is what makes
us successful.
In a very important sense, our employees
are the backbone of what makes our
companies so special. |